Monday 25 January 2010

Surprise visit

I am back in Carcassonne - for four nights only - so don't miss it.

Actually nobody knows I am here so all my local friends will probably miss it. Although that's not strictly 100% true because Claire knows I am here. Claire had been briefed to handle the client check-in tomorrow but my sudden arrival here at short notice means that I will now look after that myself. Claire is the only person here that I have told about my trip over, but I suspect that others may well also know by now.

Not that anyone has been in touch. I'm not sure if I am relaxed about that or a bit upset. I have made no effort to contact anyone else so I have to be relaxed about it really.

Brigitte knows I am here too - she saw the shutters open and the lights on and rang the doorbell this evening when she got back from work. We have a meeting of the co-propriete on Wednesday. She is the President and she was very serious when she spoke to me about the meeting and the agenda - we have to do something about the noisy tenants and the cleaning. I agree - get a cleaner and make the tenants move out - if only it were that simple - this being France I suspect much discussion and a lot of paperwork will be needed to implement anything at all and even then we probably won't notice the difference. There will be much debate and everyone will get a chance to say what they think (after all, I am living in the last bastion of socialism in Europe) after which we will all agree to do nothing for now and continue as we were before.

She looked at me as if to say "I am just a woman - it is very ard (there are no h's in french) for me to deal wiz zis". Well my French is nowhere near good enough for me to deal wiz zis so I will be voting to re-elect you as president for another year. You will 'ave my full backing.

My trip out here was indeed very short notice. I came out for a meeting today which went very well indeed - and that's all I am going to say about that for the time being.

It's really good to have something positive to (not) talk about because the last two weeks in London haven't been great. What is it about January that brings everyone down and brings everything in life to a head. As long as I can remember the leaden grey skies of a new year in London have always caused trouble. It's almost as if the oppressiveness is designed to make us re-examine what we are doing and what we have done and whether we should have done it differently and whether we should now be thinking and acting anew.

It is nothing to do with new years resolutions- they are the equivalent of the lookout on the Titanic spotting an iceberg ahead - jolly good intentions but not going to make a lot of difference when the real problem is the design of the ship in the first place.

January makes us ask the most searching and fundamental questions about what we are doing and why, what we have done and why and what are we going to do next.

Crikey - I've definitely spent too long in France - far too philosophical for my own good.

Actually I did make a new year resolution to continue my exercise regime but to cut down on my alcohol intake. After my crazy discovery of cycling last year my exercise regime over the last month has been rubbish, so I have failed badly on that front, but at the same time I have been very smugly not drinking during the week - who would have thought?

The net result is that I don't really feel any healthier at all - just very very tired.

Monday 11 January 2010

It's definitely cancelled

Travel, snow, travel, snow, travel, snow - that has been the theme of the Christmas and New Year period. I know I wasn't the only one affected but this is my blog, so my experience is what matters.

Christian was due to fly back to London last Wednesday, before heading back to Falmouth at the weekend. As the snow started coming down again in the UK in buckets we were glued to our computer screens trying to understand whether his flight was going to come or not.

My past experience of the Ryanair website is that it is notoriously slow to update so I switched to the BAA Stansted Airport website which seemed to be giving real time information. Christian's flight was due in at 2.15 and at about midday it was shown as cancelled on the BAA site. We decided to jump in the car and get to the airport to rearrange his flight before the majority of the passengers had arrived. Airport visit number one.

The lady at the information desk said that it wasn't cancelled. I said that it was. She went off to telephone Ryanair and came back with that classic French shrug. It is not yet cancelled she said so we couldn't yet transfer the flight - and with that she and all other staff disappeared.

What to do? Believing the cancellation imminent we chose to hang about and grab some lunch in the airport restaurant. It has never been a good experience and it was no different this time - rude staff and very average food. We regularly popped back downstairs to be met with no staff and nothing on the so called information screen.

Then out of the blue there was an announcement for Stansted passengers to check in their bags. I went to investigate and was told that the outbound flight had indeed been cancelled but that they were arranging for another plane. Okay. I dashed back home with Christian, collected his stuff, took him back to the airport, said our goodbyes and headed home. Airport visit number two.

Debrah and I were going to visit our mates at Chateau Rigaud for a few days on our way back to London and so had our own packing to do and closing up of 42rvh for the next six weeks or so. We had been home no longer than 15 minutes when Christian called - the flight had just been cancelled after getting everyone's hopes up and checking them all in through security - how cruel was that. I went back to collect a thoroughly morose and despondent Christian who seemed to think that the world had just ended. Airport visit number three.

Again the question - What to do? Rebook for Carcassonne and leave him behind, rebook for somewhere else and drop him off or take him with us to Bordeaux and then London? The thought of a twelve hour car journey seemed to tip Christian over the edge altogether - the most absurb overreaction I have ever seen - frankly I didn't relish the prospect if he was going to continue to be that miserable for the next three days - but with no idea when an airport might open again in the UK we had no option. Thankfully the stress (!) of it all had tired him out and he slept all the way to Bordeaux and awoke in a jollier mood.

On Thursday morning we explored all options in both France and the UK and found a flight from Bergerac to Southampton, which seemed to be open and operating. Goodbyes once more and I drove him to Bergerac with about an hour to spare before the flight and showed him where to check-in. As I left I hoped I wouldn't see him for another two months - when he's back from college - you know what I mean. Airport visit number four.

If we hadn't been able to get him away we would have driven back to London on the Friday, but the plane came and he went and arrived safely in Southampton and then London by train. And relax - it's always great to see Anna and Aib and we had a nice lunch out in a deserted St Emilion and talked about plans and dreams for the future whilst sampling a few local wines.

A breakfast time start was planned for Saturday. As I pulled back the curtains I looked out upon the glorious lawns of Chateau Rigaud covered in an inch of pristine white snow. Bugger. We ventured out but the roads were well slippy and 20 mph was the top speed attained - that combined with the forecasts from Northern France and the UK was enough for us to change our travel plans once again. We stayed another night.

With Debrah due back at work on Monday morning we could delay no longer. We left and 12 hours later we arrived - in London - hurrah. The roads were pretty much clear all the way and finally it all went to plan.

I think we might just stay put for a while.

Tuesday 5 January 2010

Welcome to 2010

It's a new blog year and I have already been pretty tardy in getting back into the swing of letting you all know what has been going on - so first things first, Happy New Year to all of you who kindly take the time to follow my ramblings here on the blogosphere.

As always at this time of year, there has been a lot of reflection and a lot of new thinking about the twelve months to come - and, as ever with a seasonally based business, a whole lot of paranoia about whether anyone is actually going to make a booking or not for our fabulous luxury apartments here in Carcassonne at 42rvh.

I get the same feeling every January and this is no different. The upside is that it spurs you into action on all the things that you have been meaning to do and vaguely thinking about during the last year whilst you were too busy to do anything about them - like new business ideas and updating the website and not getting pissed off about the people moving into your territory and copying/ripping off everything that you have been doing - the nerve of some people.

I guess that imitation is the sincerest form of flattery and that is how I am going to deal with it - we must have been doing something right these past two years here at 42rvh or we wouldn't be being copied. I will embrace them all and see how best we can all work to our mutual benefit - I really mean that - there is no point holding grudges or developing enemies. It is also true that no business ever survived by standing still, so we have to evolve and that is what we have been turning our attention to over the past few days.

The website is undergoing a major overhaul to freshen it up and to include our new thinking about what our clients want for 2010 and beyond. As ever, it is part based on feedback, part based on evolution and part total guesswork with our fingers crossed that we are right. It's not ready yet but soon.

In the meantime, our New Year guests have departed, having enjoyed a fabulous five course dinner here at 42rvh on their last night. The minute they departed on Saturday morning I was dashing up to the airport to collect Christian, my poor overworked student stepson who looked like he hadn't slept for about a week.

I love him to bits but we always have our stepfather/stepson issues to resolve for a couple of days before we settle down to liking each other quite a lot - by which time we have always fallen out with my wife/his Mum - aaaarrrrggghhhh.

Anyway, he went to sleep for about 48 hours now that he was back in the company of grown-ups and Debrah and I had a delightful evening with Fabian and Nathalie. They are quite the most delightful French people we know and our only real French friends - because they are very chic, very enlightened, very stylish and completely lovely in all respects. They won't read this but I would be very happy if they did.

Sadly, the weather has been anything but exciting and apart from our beach picnic day it has been grey and damp and cold and pretty miserable, which hasn't helped anybody's mood.

We all need to just hang on in there through the January melancholy.